Responsible Gambling at 1Red: Limits for a Floor That Never Closes
The 1Red live floor and slots are open 24/7, which makes personal limits all the more important. Gambling here is paid entertainment for adults aged 18 and over. Below: self-exclusion, the signs that play is slipping, habits that help and independent support.
A casino without closing time
A land-based casino closes; a live stream does not. 1Red's tables run day and night, so the only stop point is the one you set. For most players gambling is a hobby, but for some it becomes an illness recognised by medicine, which is why 1Red bars minors, can ask for proof of age and offers self-exclusion.
This page carries no offers. Safer-play questions are answered by e-mail free of charge and kept confidential.
Self-exclusion at a glance
| Tool | What it does | Options | Where to set it |
|---|---|---|---|
| Self-exclusion | Blocks deposits, live tables, slots, betting, promotions and new accounts, linked accounts included | A set period or permanent | E-mail from your registered address to [email protected] |
How self-exclusion works
Self-exclusion shuts every 1Red gambling service to you for the period you choose; 1Red recommends an indefinite exclusion if gambling has become a problem.
Request it by e-mail from your registered address to [email protected]; the 24/7 chat cannot action it. During the exclusion there are no deposits, games, bets, offers, new accounts or withdrawals. Temporary exclusions run to their end with an e-mail; permanent ones lift only in writing after 7 days of cooling-off, and 1Red may refuse or extend them if problem gambling persists.
Signs to notice
- Sessions stretch late into the night.
- You raise stakes to win back losses.
- Essential money goes into play.
- You borrow or sell to keep going.
- You hide your gambling.
- You feel uneasy away from the tables.
- Work, study or relationships suffer.
Several of these are a reason to stop and seek advice.
Habits that help
- Set a stop time before you sit down at a live table.
- Fix a budget and leave when it is spent.
- Choose table limits that suit your budget, not your mood.
- Never chase losses.
- Avoid playing when stressed, low or under the influence of medication, drugs or alcohol.
- Take breaks and keep one account.
Minors
No one under 18, or the legal age in their jurisdiction, may gamble at 1Red. ID can be requested at any time, verification services are used, and suspected under-age accounts are suspended. Keep logins private and consider parental-control filters.
Support organisations
- Gambling Therapy: free support — www.gamblingtherapy.org.
- Gamblers Anonymous: peer meetings — www.gamblersanonymous.org.
Both are independent of 1Red.
Helping someone
Talk calmly, without blame; listen. Do not pay debts; encourage professional help and look after yourself.
Contacting 1Red
Self-exclusion: [email protected]. See our contact page, terms and conditions, privacy policy and FAQ.
Safer play FAQ
How do I self-exclude?
E-mail [email protected] from your registered address with the period or a permanent request.
Does it cover live tables?
Yes, all gambling services and linked accounts.
Can I end it early?
Temporary exclusions run to the end; permanent ones can be revoked in writing after 7 days, subject to 1Red's decision.
Where can I find help?
Gambling Therapy, Gamblers Anonymous or a doctor.